FAQ
Legality, airbag & MOT (UK)
1. Are custom steering wheels legal in the UK?
Yes. There is no law against replacing your steering wheel. The only requirement is that your car stays as safe as it was designed: if it originally had a driver's airbag, that airbag must remain present and working. Every Drive Custom wheel retains your original airbag, so the upgrade is fully road legal. Read our full guide: Are custom steering wheels legal in the UK?
2. Will a custom steering wheel pass the MOT?
Yes. The MOT checks that the airbag is present with no warning light, the wheel is secure and the horn works. Our wheels are built on an original-specification core and reuse your airbag and buttons, so there is nothing for the tester to fail. Material, colour and shape are not part of the test.
3. What happens to my airbag and buttons?
They transfer over. Your original airbag, multifunction buttons and paddles fit the new wheel exactly as they fitted the old one — the electrical connections are unchanged, so there are no warning lights and no coding needed.
4. Do I need to tell my insurance company?
Yes — UK insurers expect you to declare any modification, including a custom steering wheel. It usually takes a phone call and has little or no effect on the premium, but an undeclared modification can cause problems with a claim, so always declare it.
Orders and customisation
5. Can I customise my steering wheel exactly how I want?
Yes! You can choose materials, colours, stitching and finishes from the options available on our site — and even more by contacting us directly. The choices shown on the site are the most popular ones. Every steering wheel is made to order based on your choices.
6. How long does it take to receive my custom steering wheel?
Production and delivery usually take 2 to 5 weeks, depending on the complexity of the customisation and your delivery location. You will receive a confirmation email with tracking as soon as your order ships.
7. Can I cancel or change my order?
Custom orders are final once confirmed, as every steering wheel is made to order. Please make sure all your choices are correct before confirming.
Quality and warranty
8. How long is the warranty on your steering wheels?
All our steering wheels come with a 5-year commercial warranty, covering only manufacturing defects and compatibility issues with your vehicle.
9. Does the warranty cover wear or misuse?
No. The warranty does not cover normal wear, scratches, impacts or damage caused by misuse. It only applies if the steering wheel is used normally.
10. What should I do if my steering wheel has a fault covered by the warranty?
Contact our customer service team by email with your order number and photos of the fault. If the fault is confirmed, we will repair it as a priority, or replace it if necessary. Return shipping costs are covered by us.
Delivery and returns
11. Do you ship internationally?
Yes! We deliver our steering wheels worldwide. Delivery times may vary depending on your country.
12. How much is delivery?
Delivery is free worldwide.
13. Can I return my steering wheel if I change my mind?
No — custom steering wheels cannot be returned due to a change of mind, as they are made to order specifically for you.
Support
14. How can I contact customer service?
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Email: info@drivecustom.co.uk
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WhatsApp / Phone: +33 7 67 42 25 70
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Hours: Monday – Friday, 9am – 6pm
15. Do you help with installation?
We provide detailed instructions and guides for every model, but we do not carry out the installation for you. We recommend using a professional if you are unsure. We can put you in touch with a professional near you.